UNDER CONSTRUCTION
Voted Best HVAC Company Three Years in a Row!
Custom Service Heating and Cooling, where comfort meets craftsmanship. With years of experience and a dedication to tailor-made solutions, we pride ourselves on keeping your home just the right temperature year-round. From expert installations to swift repairs, our team of seasoned professionals ensures every corner of your space enjoys the perfect climate. Trust Custom Service Heating and Cooling for unparalleled expertise and personalized care, because when it comes to your comfort, customization is our specialty.
FAMILY OWNED AND OPERATED SINCE 1988
Meet the Heart Behind Our HVAC Legacy
Bob Downs Sr. was a dedicated and skilled HVAC professional, who founded the company in 1988, with a passion for delivering top-notch service and the will to leave a legacy for his family. With his commitment to excellence and love of the industry, he built a foundation of trust and reliability within the community that we proudly carry on.
Today, we honor his dream and continue as a family-owned and operated business. Bob Sr.'s vision lives on through his eldest son, Bob Jr., who now leads the company alongside his wife, Amanda. Together, they bring a fresh perspective and a deep-seated commitment to the values that have defined us from the beginning.
At Custom Service Heating & Cooling, we're not only about heating and cooling – we're about family and serving our community. Being a second-generation business, we understand the importance of reliability, honesty, and a personal touch. As we are currently raising three young children our company moto has turned into the golden rule; we simply treat our customers the way we would expect to be treated.
Discover the difference that a family-owned HVAC company can make. From our family to yours, welcome to Customer Service Heating & Cooling.
OUR SERVICES
Keep your HVAC system performing efficiently with an annual cleaning and inspection. Regular maintenance for your furnace, air conditioner, humidifier, and UV system not only reduces the likelihood of costly repairs but maximizes performance and life expectancy of the equipment.
Maintenance
We offer our services 24/7/365, call any time day or night! Our skilled technicians service most any brand, year, make, and model of residential equipment. They will arrive at your home within a scheduled 2-hour time frame and promptly diagnose the issues. Our team members will then discuss their findings, answer any of your questions, go over all your options, provide the cost, and get your approval to continue before making any repairs.
Emergency No Heating/Cooling
Replacing your system due to necessity or comfort? Our pros are happy to provide you with options that best meet your individual requirements. A team member will sit down with you to learn what your priorities are, expertly assess the specifications of your home, and provide you with a detailed quote that best suits your specific needs. We offer a wide range of equipment along with affordable financing options.
Estimates
Our expert service technicians can repair all brands of equipment. Upon arrival they will diagnose the issue(s), discuss their findings, answer any and all of your questions, go over your options, provide you with clear cut pricing, and get your approval to continue before making any repairs.
Repair
Request Service
SERVICE AREA
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AURORA
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BARTLETT
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BATAVIA
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CAROL STREAM
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ELBURN
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GENEVA
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Glen Ellyn
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LA FOX
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NAPERVILLE
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South Elgin
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ST. CHARLES
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SUGAR GROVE
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WAYNE
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WEST CHICAGO
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WINFIELD
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WHEATON
PROMOTIONS
Voted Best HVAC Company Three Years in a Row!
Custom Service Heating and Cooling, where comfort meets craftsmanship. With years of experience and a dedication to tailor-made solutions, we pride ourselves on keeping your home just the right temperature year-round. From expert installations to swift repairs, our team of seasoned professionals ensures every corner of your space enjoys the perfect climate. Trust Custom Service Heating and Cooling for unparalleled expertise and personalized care, because when it comes to your comfort, customization is our specialty.